Business Account Manager (Jackpot Aggregator)

Business Account Manager (Jackpot Aggregator)

Multiple locations
  • Georgia
  • Malta/Sliema
  • Poland/Poznan

Full-time

SOFTSWISS is an international award-winning brand focused on the iGaming industry. We provide innovative software solutions for large online gaming and sports betting businesses.

SOFTSWISS products include an Online Casino Platform, Crypto Casino Solution, Managed Services, Game Aggregator, the Affilka affiliate management platform, the Sportsbook Platform, and the Jackpot Aggregator, a Jackpot as a Service solution for promotional campaigns and analytics.

SOFTSWISS in numbers:

  • 2009 – year founded
  • 1,300+ people at the company
  • 300+ gaming websites supported
  • 7B+ € bets processed per month
  • 350M+ € in transactions monthly
  • 5M+ monthly active players

Job Description: 

  • Establish and nurture strong long-term relationships with clients and key people on the client’s side;
  • Understand client business specifics and how it operates;
  • In collaboration with the team and client’s key people identify the potential issues and problems the client business is facing to propose solutions to solve them Create the client’s development plan and strategy;
  • Be responsible for the general client satisfaction and growth in close collaboration with the casino platform team;
  • Resolve ongoing issues and problems;
  • Forecast and track key projects metrics;

Requirements:

  • Fluent English, both written and verbal;
  • Strong communication, negotiation and team collaboration skills;
  • Strong knowledge of IT industry and how the major processes function 2+ years in account management and/or customer success management;
  • Previous experience with creating and implementing strong relationships with clients;

Work Conditions:

  • Work in an international IT product company with offices in 4 countries;
  • Remote full-time work or work from a comfortable office. It doesn’t matter where you work from, what matters is the result;
  • Flexible schedule. It is enough to coordinate time zones and have intersections of working hours with the team;
  • Paid 4 Sick Days and 1 Day Off per calendar year;
  • Sports program compensation;
  • Free online English lessons with a native speaker;
  • Large payments under the referral program, in which the bonus is received by both the employee who recommends and the candidate who accepts the offer;
  • Training, internal workshops, participation in international professional conferences and corporate events;
  • A wide relocation program for both employees and newcomers.

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