Overview:
SOFTSWISS continues to expand the team and is looking for a Business Account Manager.
We need a true, experienced and accomplished professional who shares our culture and values
About Product:
SOFTSWISS Casino Platform
Full-service modular software platform to manage online casino operations
Key responsibilities:
- Establish and nurture strong long-term relationships with clients and key people on client’s side
- Understand client business specifics and how it operates
- In collaboration with the team and client’s key people identify the potential issues and problems client business is facing to propose solutions to solve them
- Create client’s development plan and strategy
- Be responsible for the general client satisfaction and growth in close collaboration with casino platform team
- Resolve ongoing issues and problems
- Forecast and track key projects metrics
Requirements:
- English C1
- Strong communication, negotiation and team collaboration skills
- Strong knowledge of IT industry and how the major processes function
- 2+ years in account management and/or customer success management
- Previous experience with creating and implementing strong relationships with clients
What we offer:
- Full-time remote work opportunities and flexible working hours
- Comprehensive Mental Health Programme
- Private insurance
- Sports program compensation
- Free online English lessons
- An additional 1 Day off per calendar year
- Generous referral program
- Training, internal workshops, and participation in international professional conferences and corporate events
About Us:
SOFTSWISS is an international company, and an iGaming software expert. We don’t only follow iGaming market trends, we create them! SOFTSWISS is a recognised industry leader in iGaming software solutions development, covering almost all aspects of the iGaming industry. The company has an international team and an official presence in several countries. Projects powered by SOFTSWISS receive numerous awards and accolades from industry media.
Our Mission:
Changing the iGaming industry through technological innovation.
SOFTSWISS in numbers:
- 2009 – foundation year
- 2000+ total employees worldwide
- 5 offices, countries: Poland, Georgia and Malta
- No1 provider in Crypto iGaming
- 7 proprietary products
- 800+ brands using our software
- 11B+ € bets processed per month
- 6M+ active players monthly