Business/System Analyst (iGaming Platform)

Business/System Analyst (iGaming Platform)

Multiple locations
  • Georgia
  • Lithuania
  • Poland


We are looking for a Middle/Senior Analyst with 2+ years of commercial experience to join our Online Casino Platform team.

Company overview

SoftSwiss is a top company focused on the iGaming industry, providing an umbrella solution for large gaming and betting businesses. SoftSwiss products include Online Casino Platform, Game Aggregator, Sportsbook Platform, Affiliate Engine, and casino games under the BGaming brand.

SoftSwiss in numbers:

  • 2009 – foundation year
  • 1000+ people in the company
  • 300+ gaming websites supported
  • 4B+ € bets processed per month
  • 150M+ € generated via our software monthly
  • 600K+ monthly active players

For more information, please visit

Project overview

We invite you to take the challenge and join our team of Online Casino Platform, the leading product of the company. It serves to manage all the online casino processes behind the scene including players, games, payments, bets, bonuses, tournaments, lotteries, and so on. Casino Platform is a Ruby-based high-loaded solution with lots of services and integrations built with a focus on security and stability. While you are reading this text, our web application has successfully processed 120,000 requests in one casino only, by the way, we have more than 100 ones.

The product is in the active product development phase, it’s being actively developed and enhanced with new functionality and features. Our current stack:

  • Backend: Ruby on Rails, PostgreSQL, Kafka, RabbitMQ, Sidekiq, Redis, WebSockets
  • Technologies and Tools: Docker, K8S, MinIO, Vault, Swagger, Dry-rb, Jenkins, GitLab CI/CD
  • Monitoring: Datadog, Zabbix, Sentry, Kibana

We are a team of 60+ real experts and fans of their work ready to always support each other. We are Agile-oriented and use the Scrum framework in our product development lifecycle. We are those who are setting trends for other teams. 

About you

  • At least 2+ years of hands-on experience in business/system analysis
  • Proven business and systems analysis skills coupled with the ability to translate input into well-structured requirements
  • Good knowledge of the main notations of visual modeling
  • Sufficient knowledge and experience in Agile-based methodologies
  • Strong can-do attitude, problem-solving skills, and a willingness to walk the extra mile
  • Good understanding of technologies and principles of building modern web application
  • Understanding of application programming interface (API): how to describe requirements for API, how to test
  • Strong communication skills
  • Spoken and written English of the B1+ level

Nice to have 

  • Experience with requirements reverse engineering
  • Experience in technical documenting for service/microservice architecture

In this role you will 

  • Translate business ideas into well-structured requirements
  • Document and rework requirements and solutions of the existing and new system components
  • Formalize and document complex technical requirements
  • Digest complex requirements and convert into epics and user stories with acceptance criteria
  • Coordinate requirements with the business stakeholders
  • Interact with the development team
  • Develop and maintain the documentation
  • Plan and monitor analysis/requirements process and activities

What we offer

  • Possibility to work in the co-working office space or remotely (outside the country as well)
  • Relocate options with company support
  • All Sports program compensation
  • Extended medical insurance program
  • Office located nearby subway with own secure parking
  • Salary is above the market level
  • Top hardware and additional equipment provided
  • Free English lessons
  • 4 paid sick days, 1 day off and 20 workdays vacation
  • Referral program
  • Paid training programs, certifications, conferences including international events
  • Corporate celebrations, team buildings, and fun activities

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