Monitoring Team Lead

Monitoring Team Lead

Multiple locations
  • Georgia
  • Malta/Sliema
  • Poland/Poznan


SOFTSWISS is a top company focused on the iGaming industry, providing an umbrella solution for large gaming and betting businesses. SOFTSWISS products include Online Casino Platform, Game Aggregator, Sportsbook Platform, Affiliate Engine, and casino games under the BGaming brand.

SOFTSWISS in numbers:

  • 2009 – foundation year
  • 1200+ people in the company
  • 300+ gaming websites supported
  • 150M+ € generated via our software monthly
  • 600K+ monthly active players


  • Strong experience with monitoring processes
  • 3+ years of experience designing, implementing or consulting in applications and infrastructures
  • 7+ years experience in enterprise IT applications
  • 2+ years of hands-on Zabbix, Grafana, ELK, EFK, Prometheus
  • Working knowledge of monitoring metrics and strong understanding of triage process
  • A bachelor’s degree in Computer Science, Mathematics, Engineering, or a related field of study; or equivalent experience
  • English B1+ level

Optional Skills & Experience

  • Programming or Scripting Languages such as Ruby, Python, or Golang
  • Networking
  • Zabbix
  • Grafana
  • Large-Scale System monitoring
  • Cloud-specific patterns and technologies
  • Triage issues
  • Operating Systems such as Linux, Windows, Ubuntu, or Unix


  • Understanding business objectives of the company and creating monitoring solutions to facilitate those objectives
  • Determining the risk associated with third-party platforms or frameworks
  • Looking for ways to improve operations within company to digitize common tasks
  • Keeping data leakage and downtime to an absolute minimum
  • Communicating with internal teams, like Sales, Operations, and IT
  • Communicate with stakeholders and build applications to meet project needs
  • Making hardware and software recommendations for the organization, based on needs of the project and organization

What we offer

  • Work in an international IT product company with offices in 4 countries.
  • Remote full-time work or work from a comfortable office. It doesn’t matter where you’re working from, only the result is important.
  • Flexible schedule. It is enough to coordinate time zones and have intersections of working hours with the team.
  • Transparent salary. The entire amount of the Job offer is specified in the contract.
  • Paid 4 Sick Days and 1 Day Off per calendar year.
  • Free online English lessons with a native speaker.
  • Large payments under the referral program, in which the bonus is received by both the employee who recommends and the candidate who accepts the offer.
  • Trainings, internal meetings, participation in international professional conferences and corporate events.
  • A wide relocation program for both employees and newcomers.

If you are passionate about delivering high-quality service, a self-motivated and positive-thinking person, don’t hesitate to apply! We’re looking forward to you contributing to our team’s success and hope you’re excited about this job opportunity!

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