Retention Specialist (B2C)

Retention Specialist (B2C)

Multiple locations
  • Georgia
  • Poland/Poznan


SOFTSWISS is a rapidly growing IT product company which always welcomes professionals in various areas of IT and iGaming to join the team. We are looking for highly motivated and goal-oriented individuals who are willing to share their thoughts and ideas with like-minded people and get additional knowledge and experience in return.

— Compose and plan email newsletter campaigns via email/sms or any other required method
— Creating triggered and transactional email campaigns
— Promo plan preparation
— Bring together imagery, text, translations to form a campaign and then test this ready for send
— Ensuring all email campaigns comply with current email best practice in the industry
— Create promotions, various bonus setups, affiliate promotions and other loyalty promotions within CRM system
— Develop and implement CRM marketing automation plans and continuously optimize existing customer journeys
— Tracking and reporting on email campaigns in order to guide improvements
— Carrying out segmentation of the database and implementing remarketing strategies
— Preparing a technical task to designer and copywriter
— A/B Testing on various email campaigns to establish the most effectiveб ensuring all email campaigns comply with current email best practice in the industry

— 1+ year of experience in Marketing
— Good English spoken and written (Intermediate or above)
— Experience with copywriting, translations
— Great attention to details
— Basic HTML/CSS knowledges
— Expertise in Internet Marketing

Work conditions:
— Full-time schedule
— Compensation structure aimed to motivate and perform at peak level
— No salary limits
— Opportunity to join one of the most rapidly-growing IT spheres
— Comfortable workplace
— Salary officially paid in hard currency negating devaluation risks
— Professional training, English courses

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