SRE Engineer (Platform)

SRE Engineer (Platform)

Multiple locations
  • Belarus/Minsk
  • Poland/Poznan


We are looking for a Middle/Senior SRE Engineer with 3+ years of commercial experience to join our Online Casino Platform team.

Company overview

SOFTSWISS is a top company focused on the iGaming industry, providing an umbrella solution for large gaming and betting businesses. SOFTSWISS products include Online Casino Platform, Game Aggregator, Sportsbook Platform, Affiliate Engine, and casino games under the BGaming brand.

SOFTSWISS in numbers:

  • 2009 – foundation year
  • 800+ people in the company
  • 300+ gaming websites supported
  • 4B+ € bets processed per month
  • 150M+ € generated via our software monthly
  • 600K+ monthly active players

For more information, please visit

Project overview

We invite you to take the challenge and join our team of Online Casino Platform, the leading product of the company. It serves to manage all the online casino processes behind the scene including players, games, payments, bets, bonuses, tournaments, lotteries, and so on. Casino Platform is a Ruby-based high-loaded solution with lots of services and integrations built with a focus on security and stability. While you are reading this text, our web application has successfully processed 120,000 requests in one casino only, by the way, we have more than 100 ones.

The product is in the active product development phase, it’s being actively developed and enhanced with new functionality and features. Our current stack:

  • Backend: Ruby on Rails, PostgreSQL, Kafka, RabbitMQ, Sidekiq, Redis, WebSockets
  • Technologies and Tools: Docker, K8S, MinIO, Vault, Swagger, Dry-rb, Jenkins, GitLab CI/CD
  • Monitoring: Datadog, Zabbix, Sentry, Kibana

We are a team of 30+ real experts and fans of their work ready to always support each other. We are Agile-oriented and use the Scrum framework in our product development lifecycle. We are those who are setting trends for other teams. 

About you

  • 3+ years of expertise in at least one major technology stack designing, coding, and delivering software
  • Good experience with scripting and object-oriented programming languages (like Ruby, Python, Java, C#, etc.)
  • Good experience in process automation, infrastructure as code and monitoring solutions
  • Good experience with distributed systems and challenges as they scale
  • Hands-on experience in complex technical problem solving as a daily duty
  • Working knowledge of infrastructure components (e.g. routers, load balancers, container systems, compute, storage, and networks)
  • Strong knowledge in the internals of relational databases
  • Deep knowledge of SQL
  • Excellent debugging, analytical, problem-solving skills
  • English level: Intermediate and higher

It’ll be nice if you have

  • Understanding of Ruby on Rails key concepts
  • Event streaming systems and message brokers experience
  • Experience in database and application performance improvement (Hands-on experience in tuning solutions to improve performance)
  • Knowledge of caching techniques

In this role, you will

  • Develop comprehensive monitoring solutions to provide full visibility to the different platform components
  • Build and enhance dashboards and alerting to monitor our apps and platform components
  • Troubleshoot priority incidents, facilitate blameless post-mortems and ensure permanent closure of incidents
  • Evaluate our apps and platform components performance, provide improvements to meet our response goals
  • Engage with the development team throughout the life cycle to help develop software for reliability and scale
  • Improve our CI/CD processes to make them as boring as possible (automatization, bots implementation and etc.)
  • Involve in DBA analysis and improvements
  • Involve in administration, performance tuning, optimization, backup, and recovery of a database

Also, you will be able

  • Take part in a mentoring program
  • Take part in job interviews and contribute to our team growth
  • Contribute to internal knowledge base and development/support processes
  • As optional participate in the additional 8х7 support coverage

What we offer

  • Possibility to work in the co-working office space or remotely (outside the country as well)
  • Relocate options with company support
  • All Sports program compensation
  • Extended medical insurance program
  • Office located nearby subway with own secure parking
  • Salary is above the market level
  • Top hardware and additional equipment provided
  • Free English lessons
  • 4 paid sick days, 1 day off and 20 workdays vacation
  • Referral program
  • Paid training programs, certifications, conferences including international events
  • Corporate celebrations, team buildings, and fun activities

If you are passionate about delivering high-quality software and have a strong background in the Site Reliability Engineering, don’t hesitate to apply! We’re looking forward to you contributing to our Casino Platform team’s success and hope you’re excited about this job opportunity!

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