Overview:
SOFTSWISS continues to expand the team and is looking for a Junior Account Manager (Latin America based with Portuguese and Spanish).
We need a true, experienced and accomplished professional who shares our culture and values.
About product:
SOFTSWISS Game Aggregator
A fast and cost-effective solution that allows you to integrate and manage casino gaming content easily.
Key responsibilities:
- Establish and develop strong long-term relationships with clients in Latam and key persons on client’s side
- Understand client business specifics and how it operates
- In collaboration with client’s key persons identify potential issues and problems client business may face to propose solutions to solve them
- Analyze client’s business and client’s competitors projects to identify and propose new potential business developments opportunities to the client
- Analyze and track key projects metrics
- Be responsible for the general client satisfaction
- Meetings with clients
- Resolve ongoing issues and problems
- Prepare reports and invoices
Requirements:
- Written and spoken English ~B2
- Native or Proficient level of Portuguese
- Upper-intermediate or higher level of Spanish
- Strong communication, negotiation and analytical skills
- Previous experience in creating and implementing strong relationships with clients
- 1+ years in account management and/or customer success management
- Experience in gambling is an advantage, but not a must