Overview:
SOFTSWISS continues to expand the team and is looking for a Business Account Manager based in Malta.
We need a true, experienced and accomplished professional who shares our culture and values
About Product:
SOFTSWISS Casino Platform
Full-service modular software platform to manage online casino operations
Key responsibilities:
- Establish and nurture strong long-term relationships with clients and key people on client’s side
- Understand client business specifics and how it operates
- In collaboration with the team and client’s key people identify the potential issues and problems client business is facing to propose solutions to solve them
- Create client’s development plan and strategy
- Be responsible for the general client satisfaction and growth in close collaboration with casino platform team
- Resolve ongoing issues and problems
- Forecast and track key projects metrics
Requirements:
- English B2
- Russian B2
- Strong communication, negotiation and team collaboration skills
- Strong knowledge of IT industry and how the major processes function
- 2+ years in account management and/or customer success management
- Previous experience with creating and implementing strong relationships with clients