HR Business Partner

Overview:

SOFTSWISS is growing and seeking an experienced HR Business Partner to support our technical and product development teams. This role is ideal for a seasoned HR professional with a strong background in partnering with engineering, product, and technical leadership. You will play a key role in driving organizational effectiveness, supporting strategic initiatives, facilitating change, developing managers, and ensuring the long-term success and retention of key talent.

This position requires a deep understanding of how technical teams work, the ability to anticipate organizational needs, and strong influence skills to partner effectively with product and engineering leaders.

Key responsibilities:

 Strategic HR Partnership & Change Management

• Serve as a trusted HR Business Partner to senior technical and product leadership, aligning HR initiatives with business strategy and product goals.
• Facilitate organizational and structural changes, ensuring smooth transitions and strong communication throughout the teams.
• Support business strategy execution by identifying talent gaps, advising on workforce planning, and helping build high-performing, scalable teams.

Onboarding, Adaptation & Talent Development

• Ensure a high-quality onboarding and adaptation process for new hires and internal transfers within technical/product teams.
• Support personal development planning together with leadership: facilitate regular conversations, track progress, and promote continuous learning.
• Lead and enhance development frameworks for technical and managerial roles.

Leadership Coaching, Mentoring & Facilitation

• Coach and mentor managers on leadership skills, team development, effective communication, and conflict resolution.
• Facilitate team sessions, strategic workshops, retrospectives, and alignment meetings.
• Promote modern leadership practices, psychological safety, accountability, and collaboration across teams.

Succession Planning & Key Talent Retention

• Lead succession planning initiatives for critical technical roles and leadership positions.
• Identify key performers and high-potential employees; collaborate with managers on personalized retention strategies.
• Monitor team climate and proactively address risks related to engagement or turnover.

Core HR Processes & Team Support

• Drive performance management processes within technical teams, ensuring clarity of expectations and quality of feedback cycles.
• Oversee HR activities such as career development, recognition, internal mobility, and organizational communication.
• Provide guidance on compensation discussions and working with data-driven insights to support decision-making.
• Conduct regular 1:1s with employees and manage Employee Relations with professionalism and empathy.
• Organize exit interviews and ensure a smooth offboarding experience with relevant insights captured.

Requirements:

• 5+ years of experience as HR Business Partner / People Partner / HR Generalist, with at least 2–3 years supporting technical, engineering, or product teams.
• English and Russian language knowledge – B2+
• Deep understanding of product development cycles, technical team workflows, and cross-functional collaboration.
• Strong experience in supporting managers and driving leadership development.
• Proven ability to navigate change, influence stakeholders, and manage complex team dynamics.
• Excellent English and Russian communication skills (written and verbal).
• Strong analytical, strategic, and problem-solving skills.
• Ability to work in a fast-paced, innovative environment with multiple stakeholders.

Nice to have:

• Experience working in large international product/IT companies.
• Background in fast-growing tech environments (e.g., SaaS, platforms, engineering-heavy teams).
• Experience with coaching methodologies or facilitation certifications.