QA Team Lead

Overview:

SOFTSWISS continues to expand the team and is looking for a QA Team Lead to join the SOFTSWISS Game Aggregator team.

This role focuses on leading and developing the QA team, building and improving quality assurance processes, and ensuring high-quality product releases through effective test planning, defect management, cross-functional collaboration and continuous process improvement.

About Product:

SOFTSWISS Game Aggregator
A fast and cost-effective solution that allows you to integrate and manage casino gaming content easily

Learn More

Key responsibilities:

• QA team management:
  • Provide leadership and mentorship to the QA team, ensuring they have the necessary resources, skills, and guidance to excel in their roles.
  • Allocate tasks and responsibilities among team members based on their strengths and expertise.
  • Hiring (tech interviews) & onboarding new employees
  • Probation period & performance review feedback, including performance issues handling
• Quality Assurance Strategy:
  • Develop and implement a comprehensive quality assurance strategy, including testing processes, methodologies, and tools to ensure high-quality product releases.
• Process Improvement:
  • Identify areas for process improvement within the QA team and across the development lifecycle, and implement best practices to enhance efficiency and effectiveness.
• Test Planning and Execution:
  • Oversee the creation and execution of detailed, comprehensive test plans and test cases for both manual and automated testing efforts.
• Defect Management:
  • Establish and maintain processes for logging, tracking, and prioritizing defects, working closely with development teams to ensure timely resolution.
• Cross-Functional Collaboration:
  • Collaborate with development, business, and other cross-functional teams to align quality assurance efforts with overall project goals.
• Risk Assessment:
  • Conduct risk assessments to identify potential areas of concern, and develop mitigation strategies to minimize feautures risks.
• Reporting and Documentation:
  • Generate and maintain comprehensive documentation of testing processes, results, and metrics for internal and external stakeholders.
• Training and Development:
  • Foster a culture of continuous learning and development within the QA team, providing coaching and training opportunities to enhance skills and knowledge.

Required Experience:

• 5+ years of experience in testing of server-side applications
• English – Intermediate
• Good communication skills
• Strong troubleshooting skills
• Version Control Systems:
• • Experience with version control systems like Git or SVN, including branching, merging, and resolving conflicts.
• Continuous Integration/Continuous Deployment (CI/CD):
  • Familiarity with CI/CD pipelines and tools (e.g., Gitlab, Travis CI) for automated testing and deployment processes.
• API Testing:
  • Proficient in testing APIs using tools like Postman, SOAPUI, or equivalent, and comfortable working with RESTful and SOAP APIs.
• Database and SQL:
  • Strong understanding of database concepts and ability to write complex SQL queries for data validation and testing.
• Agile Methodologies:
  • Experience working in Agile/Scrum environments, with a deep understanding of Agile testing practices.
• Testing Frameworks:
  • Familiarity with testing frameworks like TestNG, JUnit, NUnit, or equivalent for creating and managing test suites.
• Bug Tracking Systems:
  • Proficient in using bug tracking systems like Jira, Bugzilla, or similar tools for defect management and reporting.
• Performance Testing:
  • Basic knowledge of performance testing tools (e.g., JMeter, LoadRunner) and concepts for load and stress testing.
• Logs:
  • Experience with logging systems (e.g., ELK Stack, Graylog, Splunk, Fluentd, AWS CloudWatch, Grafana Loki) for diagnosing and resolving defects, analyzing system behavior, and monitoring performance.

Nice to have:

• Test Automation Tools:
  • Experience in using leading test automation tools such as Selenium, Appium, JUnit, TestNG, or similar technologies.
• Programming Languages:
  • Programming skills in languages commonly used for automation (e.g., Java, Python, C#), as well as scripting languages for task automation.