Overview:
SOFTSWISS is expanding and is looking for a System Analyst to join one of the product teams working on the payment gateway.
We are looking for a technically strong analyst with experience in payment systems and API integrations who can translate business and operational needs into clear technical specifications.
About Product:
Finteqhub
А PCI DSS certified payment gateway for online businesses, providing integration with payment systems via a single software platform.
Learn more
Purpose of the role:
In this role, you will analyze payment provider APIs, design integration approaches, and prepare technical documentation for payment features and integrations.
You will work closely with engineering, product, and internal operational teams to define solutions that improve payment reliability, security, and overall transaction success.
Key responsibilities:
- Dive deep into various payment systems like PayPal, Stripe, and others to understand their APIs and workflows
- Prepare comprehensive technical specifications for payment integration based on established templates and agreements
- Work closely with the development team (software engineers, QAs, architect, product manager) and internal stakeholders (psp operations and treasury team) to develop requirements for new features that will give Payment Gateway a competitive edge
- Apply your expertise to define effective approaches for solving complex business problems (such as ensuring payment security, increasing successful payments), as well as translating requirements into actionable solutions aligned with technical capabilities and constraints
- Participate in peer reviews to improve the quality and accuracy of specifications
- Regularly update and improve documentation to ensure clarity and accessibility for all stakeholders
Required Experience:
- 2+ years of experience as a System Analyst
- Understanding of payment systems and banking processes
- Hands-on experience in describing API integrations
- A strong background in modelling using BPMN and UML (Class diagram, State machine diagram, Use case diagram, Sequence diagram)
- Solid understanding of RESTful principles and API design best practices
- Understanding of microservices architecture and transaction coordination patterns
- Experience in designing logical database models
- Strong problem-solving and critical-thinking skills to approach complex problems with ease
- Excellent communication and presentation skills to effectively communicate ideas to both technical and non-technical audiences
- Ability to work independently and take ownership of tasks to drive the project and team forward
- At least an intermediate level of English, allowing you to write documentation proficiently
Nice to have:
- Knowledge of regulatory requirements related to payments, such as PCI DSS, KYC, GDPR, and AML
- Experience in the fintech domain
- Experience in Domain-driven Design methodology
- Proficiency in Postman, DevTools, and JSON editors
Learn more about our hiring process here (link) – what to expect, how to prepare, and what makes SOFTSWISS different.