Overview:
SOFTSWISS continues to expand the team and is looking for Technical Writer. We need a true, experienced, and accomplished professional who shares our culture and values to join our team.
Key responsibilities:
- Create, edit, and maintain procedural documentation, including user guides, how-to guides, tutorials, and troubleshooting guides
- Develop and maintain technical documentation, such as API references and integration guides
- Write and share clear, accurate, and user-friendly release notes
- Collaborate with business analysts to translate and revise current documentation
- Work with cross-functional teams (product owners, developers, QA, etc.) to ensure the quality and relevance of documentation
- Perform additional duties related to documentation as needed
Requirements:
- Proficiency in English (C1 or higher)
- Russian at B2 level
- 3+ years of experience in technical documentation with a strong portfolio
- Proficiency in API documentation and familiarity with tools like Swagger or Postman
- Technical skills including JSON, YAML, and markdown
- Experience with release notes, UX writing, and Confluence content management
- Strong communication, critical thinking, and organizational skills
- Ability to work independently and meet strict deadlines
Nice to have:
- Familiarity with Git and docs-as-code workflows
- Experience with 1C software, gambling, iGaming, or fintech industries
- Basic understanding of programming languages
- Portfolio showcasing user guides, API documentation, and release notes