Content Specialist

Overview:

SOFTSWISS continues to expand the team and is looking for a Content Specialist.

We need a true, experienced and accomplished professional who shares our culture and values.

Purpose of the Role:

You will be responsible for preparing, localizing, configuring, publishing, and quality-checking content through CMS and Back Office systems. The role involves managing multiple tasks with different deadlines while ensuring accuracy and consistency throughout the process. We are looking for a self-sufficient and proactive professional who can organize their workload effectively, pay close attention to detail, and take ownership of their work and results.

Key responsibilities:

• Preparation and publication of content in CMS
• Configuration and adaptation of content in CMS for different formats and interface limitations
• Preparation and coordination of content localization: working with multiple language versions and ensuring localization consistency across channels and the product
• Working with promotional mechanics in Back Office: understanding conditions, settings, limitations
• QA of published content: checking content accuracy, settings, and display before and after launch
• Identifying and escalating content-related errors and issues

Required Experience:

• Proficiency in both English and Russian, with a minimum level of Upper Intermediate (B2)
• 1+ year of experience in Content Management, CRM Content, or a related field
• Experience working with a large number of parallel tasks and deadlines, or willingness to work in such an environment
• Independence and a proactive approach to work: the ability to organize your work without constant supervision and make decisions independently within your area of responsibility
• Strong stress resistance and adaptability in a dynamic environment

Nice to have:

• Experience working with CRM systems
• Experience working with Jira, Slack, Google Sheets, and other tools
• Basic understanding of HTML, JSON, and structured content