Overview:
SOFTSWISS continues to expand the team and is looking for an Account Manager. We need a true, experienced, and accomplished professional who shares our culture and values.
About Product:
SOFTSWISS Game Aggregator
A fast and cost-effective solution that allows you to integrate and manage casino gaming content easily
Key responsibilities:
- Establishing and developing strong long-term relationships with clients and key people on client’s side
- Understanding client business’ specifics and how it operates
- Identyfying potential issues and problems client’s business may face in collaboration with client’s key people to propose solutions to solve them
- Analyzing client’s business and client competitors’ projects to identify and propose new potential business developments opportunities to the client
- Analyzing and tracking key projects metrics
- Being responsible for the general client satisfaction
- Resolving ongoing issues and problems
- Preparing reports and invoices
Requirements:
- Written and spoken English B2+
- Strong communication, negotiation and analytical skills
- Previous experience with creating and implementing strong relationships with clients
- 2+ years in account management and/or customer success management