When our clients choose the SOFTSWISS Managed Services they receive assistance from all of our six teams: First Line Support, Dedicated Anti-Fraud Support, VIP Player Support, Player Retention, Player Reactivation, and Content Management teams. It is the job of Managed Services to keep the players of our clients engaged and our operators satisfied.
We value hard work, patience and dedication – they are essential when it comes to executing tasks efficiently and effectively. These, plus collaboration and great communication push us to provide the best service. Working as a team helps not only to find a solution to any problem, but also creates an increased sense of success for every individual on the team. Finally, having a drive to constantly improve your skill set is a core component of our team values.