Overview:
SOFTSWISS is hiring a Data Analyst to join our Data and Analytics Department.
You’ll work on FinteqHub product, contributing to our continued growth and innovation.
About Product:
FinteqHub
А PCI DSS certified payment gateway for online businesses, providing integration with payment systems via a single software platform.
Learn more
Purpose of the Role:
You’ll work with payment data, build dashboards, contribute to analytics tool development, and collaborate closely with teams across the company.
Key responsibilities:
- Develop new analytics dashboards with various metrics and maintain and improve both existing and new dashboards.
- Perform daily monitoring of statistics based on key parameters.
- Work on new features to deliver additional business metrics.
- Analyse and identify patterns in payment-related issues and create detailed reports.
- Analyse transaction data and payment trends to identify opportunities for process improvements and revenue optimisation.
- Collaborate with cross-functional teams to gather data requirements and ensure data integrity and accuracy.
- Design and maintain data visualisation dashboards to provide actionable insights to internal stakeholders and clients.
- Conduct ad hoc analysis to support business initiatives, product development, and client requests.
- Stay updated on industry trends, emerging technologies, and best practices in data analysis and payment processing.
- Assist in the development and implementation of machine learning models and predictive analytics to enhance payment routing strategies.
- Collaborate with team members to identify opportunities and develop solutions for automating existing workflows and processes.
Required Experience:
- Higher or incomplete higher education, preferably in a technical field.
- English proficiency at Upper Intermediate level or higher.
- Proven experience in data analysis; experience in fintech or payment processing is a plus.
- Proficiency in programming languages such as R or Python for data analysis and process automation is a plus.
- Understanding of technologies, protocols, and data formats used in modern IT systems (HTTP, JSON, SQL, REST, etc.).
- Ability to present business and technical issues, ideas, and recommendations in verbal, written, and presentation formats using storytelling and logical arguments.
- Understanding of software development life cycles and processes.
- Basic programming knowledge (data types, basic operators, functions) is a plus.
- Experience with data visualisation tools such as Tableau (preferred), Power BI, or similar platforms.
- Knowledge of statistical techniques and predictive modelling methodologies.
Learn more about our hiring process here – what to expect, how to prepare, and what makes SOFTSWISS different.