Overview:
SOFTSWISS continues to expand the team and is looking for an Account Manager.
We need a true, experienced and accomplished professional who shares our culture and values.
About product:
SOFTSWISS Game Aggregator
A fast and cost-effective solution that allows you to integrate and manage casino gaming content easily.
Key responsibilities:
- Establishing and developing strong long-term relationships with clients and key people on client’s side
- Understanding client business’ specifics and how it operates
- Identyfying potential issues and problems client’s business may face in collaboration with client’s key people to propose solutions to solve them
- Analyzing client’s business and client competitors’ projects to identify and propose new potential business developments opportunities to the client
- Analyzing and tracking key projects metrics
- Being responsible for the general client satisfaction
- Resolving ongoing issues and problems
- Preparing reports and invoices
Requirements:
- Written and spoken English B2+
- Strong communication, negotiation and analytical skills
- Previous experience with creating and implementing strong relationships with clients
- 2+ years in account management and/or customer success management
Nice to have:
- Written and spoken Russian.
What we offer:
- Full-time remote work opportunities and flexible working hours
- Comprehensive Mental Health Programme
- Private insurance
- Sports program compensation
- Free online English lessons
- An additional 1 Day off per calendar year
- Generous referral program
- Training, internal workshops, and participation in international professional conferences and corporate events
About us:
SOFTSWISS is an international company, and an iGaming software expert. We don’t only follow iGaming market trends, we create them! SOFTSWISS is a recognised industry leader in iGaming software solutions development, covering almost all aspects of the iGaming industry. The company has an international team and an official presence in several countries. Projects powered by SOFTSWISS receive numerous awards and accolades from industry media.
Our mission:
Changing the iGaming industry through technological innovation.
SOFTSWISS in numbers:
- 2009 – foundation year
- 2000+ total employees worldwide
- 5 offices, countries: Poland, Georgia and Malta
- No1 provider in Crypto iGaming
- 7 proprietary products
- 800+ brands using our software
- 11B+ € bets processed per month
- 6M+ active players monthly