Overview:
SOFTSWISS continues to expand the team and is looking for a L1 Technical Support Specialist.
We need a true, experienced and accomplished professional who shares our culture and values.
Key responsibilities:
- Processing customer requests in Jira service desk system
- Maintaining the project infrastructure
- Working with code and project configuration files in GitLab
- Interaction with related departments
Requirements:
- Higher or incomplete higher education, preference for graduates of technical universities
- Independence and responsibility
- Ability to work in a team
- English proficiency at B1 or higher
- Excellent communication skills in Russian