Overview:
SOFTSWISS continues to expand the team and is looking for a L1 Technical Support Specialist. We need a true, experienced, and accomplished professional who shares our culture and values.
About Product:
SOFTSWISS Casino Platform
Full-service modular software platform to manage online casino operations
Key responsibilities:
- Processing customer requests in Jira service desk system
- Maintaining the project infrastructure
- Working with code and project configuration files in GitLab
- Interaction with related departments
Requirements:
- Higher or incomplete higher education, preference for graduates of technical universities
- Intermediate+ English level
- Intermediate+ Russian level
It will be nice if you have:
- Experience with service desk systems