Overview:
SOFTSWISS continues to expand the team and is looking for a Head of Business Operations.
We are seeking a dynamic and experienced Head of Business Operations to join our team and drive Sportsbook operational success.
About Product:
SOFTSWISS Sportsbook Platform
A sports betting platform that allows you to operate a sports betting business online
Key responsibilities:
- Operational Process Management:
Supervise Business Account Managers (BAMs) and Technical Account Managers (TAMs) to maximize profitability. Develop and optimize operational processes to enhance efficiency. - Financial Control and Analysis:
Conduct reviews and approve financial conditions for BAMs/TAMs. Develop and manage grading and bonus programs. Control the department budget and oversee bonus calculations. - Interaction and Communication Management:
Manage settlements with operators, approve invoices, and negotiate discounts.
Ensure effective collaboration with other teams. - Integrations and Setups:
Represent the business in new projects and platform integrations. Address critical issues and oversee business control.
Allocate resources and manage priorities for project implementation. - Risk Management and Financial Monitoring:
Monitor the profitability of projects and platforms.
Control key financial metrics to ensure optimal performance.
Requirements:
- Proven experience in managing operational processes in IT or betting/gambling industries.
- Strong background in financial analysis and budget control.
- Demonstrated ability to lead and motivate teams.
- Excellent communication skills and the ability to manage settlements and resolve conflicts.
- Experience representing business interests in new project integrations.
- Expertise in risk management and financial performance monitoring.
- Degree in Business Administration, Economics, Finance, or related field.
- Fluent in English and Russian.
Nice to have:
- IT experience, especially in software development.
- Experience in the gambling industry, preferably betting.
- Portuguese and Spanish are a plus.