Overview:
SOFTSWISS continues to expand the team and is looking for Technical Writer. We need a true, experienced, and accomplished professional who shares our culture and values to join our team.
Key responsibilities:
- Create, edit, and maintain procedural documentation including but not limited to user guides, how-tos and tutorials, FAQs, and glossaries
- Create, edit, and maintain technical documentation including but not limited to API documentation, description of configuration files
- Create release notes
- Create microcopy
- Work closely with writers, integration managers, developers, product owners, business analysts, QA team, and others
- Mentor other technical writers on best practices and processes
Requirements:
- Minimum of 3+ years of experience in technical documentation
- Proven experience in writing user guides in explanatory and procedural styles for multiple audiences
- Excellent knowledge of Microsoft Style Guide, Google Developer Style Guide, or similar
- At least one year of experience in API writing, familiarity with API documentation tools
- English not lower than C1 and higher
- Russian not lower than C1 and higher
- Experience in writing release notes
- Experience in UX-writing
- Experience with Git
- Knowledge of any markup languages
- Proficiency with managing Confluence content
- Experience in writing and proofreading of content, especially technology-related content
- Excellent communication skills, both written and verbal
- Critical thinking
- Proactiveness and initiative
- Must be a self-motivator who works well independently and in a team environment with little direct supervision
- Ability to influence and communicate effectively with both technical and non-technical people
Nice to have:
- Writing for gambling or fintech domains
- Ability to read and understand any programming language
- Example of user guides you’ve created
- Example of APIs you’ve created